Privacy Policy & Cookies

This PDwow Privacy Policy (hereinafter “Policy”) sets out the basis on which we collect personal data from you and how we process such data.

In the provision of PDwow services, as well as in our mission to enhance the platform for all users, we collect and use personal information from our customers, end-user customers, authorized users of PDwow services, visitors to the PDwow website, or anyone contacting PDwow support.

This Policy will help you better understand how we collect, use, and share such personal information.

PLEASE READ THIS POLICY CAREFULLY BEFORE USING PDWOW. BY USING OUR SERVICES OR WEBSITE, YOU ACCEPT THIS POLICY IN FULL. IF YOU DO NOT AGREE, PLEASE DO NOT USE PDWOW.

This Policy, together with our Terms of Use, shall be deemed accepted upon the user clicking the appropriate confirmation button (“I agree to the Terms”).

The terms used in this Policy shall be understood in accordance with applicable laws, including the General Data Protection Regulation (GDPR) and other relevant data protection regulations.

In this Policy, “We,” “Us,” or “Our” refers to PDwow. This Policy explains how we collect, use, disclose, and process your personal data when you:

• Access or use our website www.pdwow.com (our “Website”) and services; and/or
• Provide us with your personal data, regardless of the medium through which such data is provided.

By providing your personal data, you agree to the terms of this Privacy Policy and consent to our collection, use, and processing of your data as described below.

1. How We Collect Your Personal Data

We collect personal data relevant to our business relationship with you. This may occur through:

1.1 Information You Provide to Us

We collect data you provide voluntarily (such as your name, email address, phone number, and payment details) when:

• You create an account or top up your wallet;
• You purchase illustrations or merchandise;
• You contact our support team;
• You fill out forms or surveys on the site.
•  

1.2 Information Collected Automatically

When you visit our website, we automatically collect:

• Technical data (IP address, browser type/version, operating system);
• Usage data (pages visited, time spent, interactions).

2. Personal Data Provided by Others

We may also receive your data from:

• Payment processors;
• Business partners or affiliates;
• Public sources or social media platforms.

3. Personal Data You Provide About Others

If you submit personal data on behalf of someone else, you confirm that you have obtained their consent for us to process it under this Policy.

4. Accuracy and Responsibility

You are responsible for ensuring that any personal data you provide is complete and accurate. Please notify us of any changes.

5. Voluntary Data Submission

Providing personal data is voluntary, but some services may not be available without it. You may withdraw consent at any time by contacting us.

6. Minors

PDwow is not intended for users under the legal age. If we become aware that a minor has submitted data, we will delete it promptly.

7. How We Use Your Personal Data

We use your data to:

• Deliver and improve our services;
• Process purchases and provide customer support;
• Send relevant updates and marketing materials (with your consent);
• Prevent fraud and enhance security;
• Comply with applicable legal requirements.

8. Marketing

With your explicit consent, we may send you marketing emails. You can opt out at any time by clicking the unsubscribe link or contacting us at support@pdwow.com.

9. Data Security

We implement appropriate security measures, including:

• SSL encryption;
• Secure storage;
• Limited internal access to data.

While we take data protection seriously, no method is 100% secure.

10. Cookies

We use cookies to improve your browsing experience:

• Essential cookies for core functionality;
• Analytics cookies to track usage and performance;
• Marketing cookies to personalize content.

You may adjust cookie preferences in your browser settings.

11. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law.

12. Your Rights

You have the right to:

• Access and update your data;
• Request deletion;
• Withdraw consent at any time;
• File a complaint with a data protection authority.

To exercise any of these rights, email us at support@pdwow.com.

13. Changes to This Policy

We may update this Policy periodically. All updates will be posted on this page with the revised effective date.

Contact Us

Have questions or concerns about your data? Reach out to us anytime:

📧 Email: support@pdwow.com
🌐 Website: www.pdwow.com