MASTERBEE LTD (“Company”, “we”, “us”, “our”) acts as the Merchant of Record for transactions made on the pdwow.com website (the “Site”). This means that the Company accepts customer orders and payments and is the contractual counterparty for the purchase.
However, the Company does not manufacture, stock, or ship physical products. All physical items are produced and delivered by independent third-party fulfilment partners, and the Company’s role is limited to offering products for sale and arranging fulfilment on the customer’s behalf.
All physical products offered on the Site are made available exclusively on a made-to-order (print-on-demand or on-demand production) basis. Physical items are manufactured only after an order has been placed and accepted.
When you place an order on the Site, the Company accepts your order and payment and then submits a production and delivery request to the relevant third-party fulfilment partner in order to manufacture and ship the product you selected.
The Company is not a physical goods retailer in the traditional sense and does not operate a brick-and-mortar store.
In particular:
The Company’s role is limited to offering products for sale, accepting orders and payments, and arranging fulfilment by placing orders with independent third-party fulfilment partners.
All manufacturing, printing (where applicable), packaging, and shipping of physical products are performed by independent third-party fulfilment partners using their own facilities, equipment, and logistics networks.
In practice:
Fulfilment partners act in their own name and are responsible for the production and logistics stages of order execution, subject to applicable law and the Company’s customer-facing policies.
While manufacturing and delivery are performed by third parties, the Company remains responsible for:
Nothing in this section is intended to limit or exclude any mandatory consumer rights that may apply under applicable law.
